F.A.Q.
Q. How can I place an order online?
A. Simply select the size and specifications on the product page, click “Add to Cart,” and proceed to checkout. Once your order is complete, you will receive a confirmation email automatically.
Q. Can I change or cancel my order?
A. Since we begin preparing shipments immediately after the order is confirmed, please contact our customer support as soon as possible if you need to make any changes or cancel your order. Please note that changes or cancellations may not be possible once the shipping process has started.
Q. How long does shipping take?
A. Orders are typically shipped within 1–3 business days. Delivery times vary depending on your location. Once your order has been shipped, we will send you an email with a tracking number.
Q. Do you ship internationally?
A. We currently ship to Europe and North America. Shipping costs are automatically calculated at checkout.
Q. How are the products packaged?
A. As posters are delicate paper products, they are carefully rolled and shipped in sturdy tubes to prevent any damage during delivery.
Q. Can I order a framed version?
A. At this time, we do not offer framed options. For A1 size posters, we recommend the following frames:
Aluminum Poster Frame A1
Q. What payment methods do you accept?
A. We accept major credit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, PayPal, and Shop Pay.
Q. Can I receive an invoice or receipt?
A. Yes. If you require an invoice or receipt, please leave a note in the order comments at checkout or contact our customer support after placing your order.
Q. What should I do if there is an issue with the product?
A. If your product arrives damaged or defective, please contact us within 7 days of delivery. We will review the issue and respond promptly with a solution.
Q. Can I return or exchange an item?
A. Yes, returns and exchanges are accepted within 30 days of purchase. Items must be unused, in their original condition, and in the original packaging to be eligible.
If you have any further questions, feel free to contact us.
We’re happy to help!